Through our unique Energy and Building Performance Centre at our Slough Head Offices, we have created a secure, class leading infrastructure that provides remote response, diagnostics and resolution to software issues. Coupled to our 24/7 support platform, we can keep an eye on your BEMS around the clock.

24 hours, every day, all year round

Our 24/7 service delivers a full range of remote response, remote interrogation, diagnostics and fault rectification, and pro-active services. Call outs can, in many cases, be dealt with without needing full site attendance via our remote engineering capability, reducing costs and getting your building up and running faster!

Working with our team ensures your buildings are monitored and supported 24 hours, every day, all year round.

Flexible Service

Our service is flexible, offering just call escalation and response through to automated alarm management, escalation and rectification, and including engineer call out.

This service is ideal for clients with critical operations where building and system uptime is essential. By using the AIS BMS remote response service, we can minimise downtime, respond to call outs faster and even fix issues remotely, saving time, money and ensuring your facilities are up and running sooner.

We will help you keep your promises and help you hit your KPIs.

We take a flexible approach that offers our clients precisely the support they need, including:

  • BEMS remote maintenance services
  • Alarm response and escalation
  • Remote rectification
  • Engineer call out service
  • Performance issue resolution and system improvements

Want to find out more about our 24/7 Bureau Support?

Contact Us