Together, we find ourselves navigating uncharted waters. The COVID-19 pandemic has affected all of us, and our thoughts are with you and your families during this difficult time.
As we monitor and learn more about the spread of COVID-19 in our communities, we want to assure you that we are taking the necessary and recommended measures to keep our employees, customers, subcontractors and the public safe. We are following the recommendations of the World Health Organisation (WHO), UK Government and HSE advice, and will continue to monitor, evaluate and respond accordingly in an effort to safely manage this evolving situation.
We understand that we are a service organisation, and we provide these services predominately on our customer’s sites. Therefore, we have updated our formal safety protocols to include:
- Monitoring our staff for symptoms and enforcing government guidelines on isolation if required.
- Discussing entry requirements to our customers premises to reduce interaction.
- Training and advising our staff on personal hygiene measure when entering / leaving customer premises.
- Additional guidance regarding proper protocol for reporting.
All Acorn personnel, have been briefed on our internal policies and Covid-19 Risk Assessment. All our staff have appropriate PPE for the situation in which they are working. Our intention is to provide a safe and healthy workplace for all of our staff and visitors, as well as the facilities you have entrusted to us.
While we will continue to focus on the health and safety of those around us, we are doing our best to serve our clients and provide you with the services and value you expect from us, even as we activate our business continuity plans and do our part to help slow the spread of COVID-19 by implementing travel restrictions, virtual meetings and home-based work plans.
Please be assured that we are resourced and organised to continue providing you with the services you have come to expect from Acorn.
If you have any concerns about our operations, our staff or would like to know more about what we are doing during these unprecedented time please contact us in the first instance by email at: firstname.lastname@example.org